Avatel Voice Prompts and On-hold Custom Recording Solutions
Silence is neither golden…nor good business
Avatel provides professional voice solutions that enhance the customer experience. Make the right impression – the first time and every time. Although you may try to handle every call as quickly as possible, you may often find there is no choice but to put your callers on hold for short periods of time, or have your auto attendant guide them through the calling process. By leaving them in silence or listening to the radio while on hold, or offering them less than professionally recorded voice prompts, even the most legitimate company may sound unprofessional. With custom on-hold message and voice prompts, you will enhance your company image.
Avatel's State of the Art Recording Studio
First Impressions are Powerful!
Maximize your telephone’s marketing potential. Let your telephone be used as a marketing tool. You can provide customer service information, educate and inform callers about your company, answer often asked questions, direct them to your website, and promote and cross-sell products and services…all while speaking to a captive “one on one’ audience.
Reduce caller hang up. According to research, on-hold messages have been shown to reduce caller hang-ups while on hold by 75%. And 88% of callers preferred “on-hold” messages to other options.
Increase revenues. Research has shown that 16 to 20% of callers actually inquire about and make purchases based on information heard while on hold.
Let Avatel partner with you to create quality custom voice messaging
- Custom on-hold messages produced in our state-of-the art recording studio:
- Voice prompts for auto attendants, such as day message, night message, and name directory prompts sent to you in IP Office audio format
- Expert creative scriptwriting, we will work directly with your customers to create the scripts for their message-on-hold and voice prompts
- Professional voice talent
- A wide selection of royalty-free background music
Click on the Demo you would like to hear: Generic On Hold Message By Industry
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Demo Holiday Music (Choose your holiday music) Holiday Day Voice Prompt Auto Attendant Holiday Night (Out of Office) Voice Prompt Auto Attendant |
Click here to go to our Music Library
For more information on our voice solutions services, please call Avatel's at 866.835.2661.
Avatel Careers
Avatel named winner of the Tampa Bay business journal best place to work in Tampa Bay by its employees. If you would like to be one of these employees click on the contact us page.
Some People Dream of Success…While Avatel Employees wake up and work hard at it
Avatel is an organization created to further the values of integrity and accountability in all environments in which our employees and their families carry out their daily lives. Within the scope of furthering the values of integrity and accountability, it is our intent to use our collective influence to communicate the potential which rests within each of us. We are an organization that believes in empowering people to be their best.
Our goal at Avatel is to provide the finest quality products and world class service to our customers and to do this more efficiently and economically than our competitors. This combined with our efforts and ability to achieve and maintain the Avaya designation as SMB (Small-Medium Business) Expert makes Avatel Technologies one of Avaya’s most qualified and knowledgeable communications solution providers in the industry with a singular commitment to excellence.
Avatel’s greatest asset is its people. And to that, we are always seeking to add quality people to our staff. The company operates under a core set of values that include empowerment, initiative and contribution. It seeks people that are self-motivated, high-energy and career driven. If you would like to join the winning Avatel team and are a motivated professional looking for a terrific opportunity to grow with an industry leader. If your career values are consistent with these principles and characteristics, and you're interested in being part of an emerging, performance-oriented company, please forward your resume to This email address is being protected from spambots. You need JavaScript enabled to view it..
Benefits
Avatel offers a competitive benefits package which includes: Life and Disability Insurance Medical, Prescription Drug, Dental & Vision Benefits 401(k) Retirement Plan Health and Dependent Day Care Flexible Spending Accounts a Full-Service Employee Assistance Program (EAP) with Work-life, Financial and Legal Benefits Vacation, Sick and Holiday Pay
Employment Opportunity
Please call 813-314-2116 to check on position availability for Sales Associates, Project Managers, Service Technicians, Engineers, Finance Specialists and Management opportunities.
Subcontractors
Please download and fill out our Subcontractor package. Fill out and Fax to: 813-314-2127 or upload it and email it to us. Once you submit the completed forms and documentation, you will receive a confirmation from our team. We look forward to working with you and appreciate your support.
